Natural Language Processing

From CloudSmiths

Generative AI Workshops

Discover use cases specific to your industry, choose the optimal AI solutions for your business and equip yourself to lead in an AI-driven future.

Intelligent language processing for any business

Natural Language Processing uses Machine Learning to intelligently interpret and understand natural human speech and written text.

With NLP, we can give computers the ability to not only understand the meaning of individual words but also understand intent and sentiment. This technology lets us create innovative and intelligent applications designed to help streamline customer support, organise documents, annotate videos and more.

Understand sentiment

Sentiment analysis inspects the given text and identifies the prevailing emotional opinion within the text, especially to determine a writer's attitude as positive, negative, or neutral.

Identify entities

Entity analysis inspects the given text for known entities (Proper nouns such as public figures, landmarks, and so on. Common nouns such as restaurant, stadium, and so on.) and returns information about those entities.

Label content by topics

Content classification analyses text content and return a content category for the content.

Offer 24hr support

Give customers access to a support desk that’s available 24-7. Program your chatbot to decide what’s urgent enough to disturb a human after hours.

Choose CloudSmiths

Go-to experts for all your Salesforce needs

Trusted Partner

Africa’s most experienced Salesforce partner with 8 years of Partner Experience.

Certified Team

Extensive team of Salesforce certified experts. Skilled across all areas of the Salesforce platform.

Proven Results

Rated 4.7 by our customers with 300+ completed Salesforce Projects.

Cloud Experts

Integrate with multiple other data sources and cloud systems

Cloud Experts

Trusted partners with demonstrable expertise across all major cloud platforms

Implementation experts of

Learn more about NLP

Speak to our ML team today about where you could start using NLP to streamline your business.